The Diné College Information Technology Department supports the vision and work of Diné College. Our mission is to achieve effective and efficient operational excellence by providing IT services in strategic, connected, and transformative ways. Responsible for core IT infrastructure and coordination at all educational sites of Diné College, we collaborate with IT service business units across sites in support of our core mission. The department works closely with the Diné College Provost, college faculty, and college leadership regarding the implementation of IT initiatives. We provide IT support services related to Blackboard, Jenzebar, Office 365, college email, Zoom and Video conferencing, Printing, Document Management, Statistical information, and other central IT services. The IT department enables Diné College to focus on mission-enabling endeavors and adapt to changing environments in data and technology. 

IT HELP

  
To ensure proper timely response please use the IT HelpDesk ticket to report IT issues. The IT Department will always encourage you to submit an IT HelpDesk ticket. Click on the IT HelpDesk icon to submit your request. Please submit one issue per ticket. Use your Warrior login credentials to log in. Please provide detail information and include your contact information.

 

Technology Service

The Information Technology Department (IT) at Diné College provides computer services throughout the Diné College campus communities.  Servers provided include:

  • Lab Computers/Computer (PC and MAC)
  • Network Security
  • Remote Access
  • Licensed Desktop Application
  • Web Based Technology
  • IT-Help Desk Support
  • WIFI

Projects

Browser

Clearing Browser Cache

NOTE: If you are having issues accessing a web page, please try to clear the cache in your browser and try to access them again.

What is a Browser Cache?

When you navigate to a website, your browser saves pieces of information, such as images and files, within a cache so the web page may load faster the next time you visit that website.

Why do I need to clear my Browser Cache?

In some cases, having stored data in a cache can cause loading problems for a page. For example, if a web editor makes a change on a website and your browser has information for that site stored, the browser will display the old files that it had stored rather than loading the new data. It is a good idea to clear your cache regularly to ensure you are viewing correct information on frequently visited sites and to avoid loading errors.

How to clear cache in Google Chrome

The steps are as follows:

1.  Click on the ellipses (three dots) in the top right corner of your browser under the closing X. Then click on Settings.
2.  Click on Privacy and Security on the left-hand navigation of this screen.
3.  Then click on Clear Browsing Data.
4.  On this next screen, click on the Advanced tab and scroll all the way down.
5.  Ensure that Site Settings are checked before you click Clear data.

How to clear cache in Microsoft Edge

1.  From the Settings and more menu, select Settings.
2.  Below “Clear browsing data” select Choose what to clear
3.  Check the boxes for the following:

  • Browsing history
  • Cookies and saved website data
  • Cached data and files
  • Tabs I’ve set aside or recently closed

4.  Select Clear. Close all browser windows and re-open the browser.

How to clear cache in Mozilla Firefox

Click on the History Menu Icon in the top right corner. Firefox History Menu Icon
Select Clear Recent History.
From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
Ensure all boxes are checked, including those under Data.
Click Clear Now. Close all browser windows and re-open the browser.

Office Hours
Monday - Friday 8 a.m. - 5 p.m.
Closed during lunch (12 p.m. - 1 p.m.)
 
Ihab Saleh, Director
Information Technology Department
Network Operations Center (NOC)
Post Office Box C28, One Circle Drive
Tsaile, AZ 86556

Contact:
928.724.6675 (IT Help Desk)
928.724.6655 (ITV Help Desk)
928.724.6895 (FAX)