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Customer Relations & Service (BUS 145)

Term: Acad Year Fall 2013 Spr 2014 Spring Semester

Faculty

Juanita M Fraley
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Schedule

Mon-Wed, 9:00 AM - 10:20 AM (1/13/2014 - 5/2/2014) Location: TC TCC 106

Description

Ths students will learn the techniques and guidelines for making customer service a priority. This course introduces the students to the customer service environment, essential personal skills, communication skills, and challenges in the world of business.